- Category: contract law, Contracts
Defects in Work and Complaints Under a Contract for Work – What Are Your Rights as a Client?
You hired a professional, signed the contract, and expected quality results.
Instead, you’re left with poor execution, missing details, or technical errors.
Disappointment turns into frustration – and maybe even legal concern.
When the final result doesn’t match the agreed outcome, it’s called a defect. And the law gives you options to respond effectively.
In Czech law, a defect means:
deviation from the agreed result,
failure to meet technical standards or documentation,
errors that reduce usability or value.
What should you do?
Notify the defect promptly
Obvious defects: upon or shortly after acceptance.
Hidden defects: typically within 2 years (or longer if stated in the contract).
Gather documentation:
Photos, written communication, invoice, delivery notes.
Assert your claims:
Free repair of the defect,
Reasonable price reduction,
Withdrawal from the contract (in case of serious issues),
Compensation for damage caused.
Legal steps:
Send a written complaint to the contractor,
Give a clear deadline for remedy,
Consider legal support if they ignore you,
A technical expert report (znalec) may help in disputes.
Are you dealing with construction defects or unsatisfactory work?
🔹 I’ll draft a formal complaint
🔹 Help you claim a price reduction or legal remedy
🔹 Represent you in negotiations or litigation
👉 You paid for quality – don’t settle for less.
Contact a legal professional – I specialize in contract law.
Learn more here.
- Publikováno:
- Naposledy aktualizováno: 17/06/2025