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Quality Guarantee for Machinery: How to Arrange It in a Purchase Agreement

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A business invested in a new packaging line worth several million crowns. After one year, defects started appearing, but the manufacturer argued that the statutory claim period had already expired. If the contract had included a quality guarantee, the buyer would have been entitled to free repair or replacement even beyond the statutory timeframe.

This article is part of the Main Purchase Agreement Hub, where you’ll find all core articles on this topic.

You Might Be Thinking…

“Statutory liability for defects is enough for me.”
Not really. Statutory liability is time-limited and often insufficient for complex and expensive machines. A contractual quality guarantee is a way for the buyer to secure peace of mind and functionality for years to come.


Clients Often Ask Me…

  • What is the difference between statutory liability and a contractual guarantee?

  • How long can a quality guarantee last?

  • What can the guarantee cover – repairs, replacements, service?

  • Can it apply even to consumable parts?

  • What does a warranty certificate look like in B2B contracts?


Legal Framework in Brief

  • § 2113 Civil Code: A guarantee arises from the seller’s declaration that the item will retain certain qualities for a specified period.

  • §§ 2114–2115 Civil Code: The guarantee runs from delivery or commissioning.

  • It is not mandatory – it must be agreed upon in the contract or a warranty certificate.

  • The scope may be modified (e.g. exclusions, specific coverage).


How to Arrange a Guarantee in Practice

1. Define the Scope Clearly

  • Repair or replacement of defective parts.

  • On-site service.

  • Supply of spare parts.

2. Duration of the Guarantee

  • Standard: 12–24 months; for machinery often 36–60 months.

  • Different periods can be set for different components.

3. Guarantee Conditions

  • Regular servicing as per the manual.

  • Use of original spare parts.

  • Maintenance records.

4. Warranty Certificate

  • Not mandatory if agreed in the contract.

  • Recommended as a separate document for complex equipment.


Risks and Common Mistakes

  • Relying only on statutory rules → insufficient for high-value machines.

  • Unclear scope → seller claims the defect is “consumable wear.”

  • Too short a guarantee → problems often appear after one year.

  • Ignoring service conditions → guarantee may lapse if maintenance isn’t documented.


Lawyer’s Checklist

✔ Define the scope of the guarantee (repairs, replacements, service).
✔ Negotiate a duration appropriate to the machine’s value.
✔ Set clear conditions for validity.
✔ Request a warranty certificate or a clear contract clause.


FAQ

Is a quality guarantee mandatory?
No, it arises only if the seller provides it.

Can different parts have different guarantee periods?
Yes – e.g., 5 years for the frame, 2 years for electronics.

What if the guarantee is not in the contract?
Only statutory liability for defects applies (typically 2 years).

Is a warranty certificate required?
Not always, but it is strongly recommended for expensive machinery.

How I Can Help

  • Draft a purchase agreement with a clear quality guarantee.

  • Set conditions so that your guarantee cannot be lost easily.

  • Assist in enforcing repairs or replacements in case of defects.

Contact a legal professional – I specialize in contract law (learn more here) and purchase agreement (learn more here). 

Do you want to know more?

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